Privacy Policy

At Detailory, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, interact with us, or make a purchase from Detailory.

By accessing or using our website, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order, create an account, subscribe, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party gateways)

b. Non-Personal Information

Automatically collected data such as:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our website

  • Cookies and usage data


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates, support requests, and service notifications

  • Improve our products, services, and website experience

  • Send promotional emails or offers (only if you opt-in)

  • Prevent fraud and ensure platform security

  • Comply with legal and regulatory requirements


3. Cookies & Tracking Technologies

Detailory uses cookies and similar technologies to:

  • Enhance website functionality

  • Understand user behavior and preferences

  • Analyze traffic and improve performance

You can control or disable cookies through your browser settings, though some features may not function properly.


4. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only with:

  • Trusted service providers (payment gateways, logistics partners, email services)

  • Legal authorities if required by law

  • Business partners strictly for order fulfillment and service delivery

All third parties are obligated to protect your data.


5. Payment Security

Payments on Detailory are processed through secure, PCI-compliant third-party payment gateways. We do not store your card or banking details on our servers.


6. Data Retention

We retain your personal information only as long as necessary to:

  • Provide services

  • Maintain legal and accounting records

  • Resolve disputes and enforce agreements


7. Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your data (subject to legal obligations)

  • Opt out of marketing communications at any time

To exercise these rights, contact us using the details below.


8. Third-Party Links

Our website may contain links to third-party websites. Detailory is not responsible for the privacy practices or content of these external sites.


9. Children’s Privacy

Detailory does not knowingly collect personal data from individuals under the age of 18. If such data is discovered, it will be deleted immediately.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.